Shipping & Digital Delivery Policy
Last Updated: [11 December 2025]

This policy describes how and when digital products purchased from charliesmurfing are delivered to customers.

1. Type of Products

All items sold on this website are digital services or digital goods.
There is no physical shipping.

Examples of digital deliveries include:

  • Downloadable files

  • Digital account credentials

  • Digital product codes

  • Electronic confirmation emails

2. Delivery Method

Delivery occurs through:

  • Email to the address provided at checkout

  • On-site order notification

  • Secure messaging (if applicable)

3. Delivery Time

Most digital orders are delivered within:

  • 1–24 hours for standard products

  • Up to 48 hours during high order volume or technical delays

If your order requires additional verification, delivery may take longer.

4. Order Confirmation

After purchase, you will receive:

  1. Order Confirmation Email

  2. Payment Receipt

  3. Delivery Email when your digital product is ready

It is your responsibility to ensure the email address entered at checkout is valid.

5. Non-Delivery Issues

If you do not receive your digital product within the stated timeframe:

We will re-send the product at no cost.

6. Incorrect Email Address

If the customer provides an incorrect or inaccessible email address, we cannot guarantee redelivery.
A new delivery may be issued at our discretion.